Frequently Asked Questions

The 4 star Hotel Augusta Palace offers premier quality accommodation in the heart of Rome that is ideal for business or leisure, with state of the art facilities and services, a charming modern yet classical Roman interior design and a forward thinking professional team adept at providing a comprehensive and top quality accommodation experience.

» Where do I get the best rate for your hotel?

We promise that you will find the Best Rate for the Hotel Augusta Lucilla Palace in Rome if you book directly here with us online at our Official Website. We have exclusive promotions all year round which are only available on this the Official Website. Plus we also offer some other advantages if you book directly… try us and see.

» How do I reach you?

Our location page contains instructions of how to reach us and a map. We also offer an airport transfer service which is available at a supplement.

» What time is check in/out?

Check in is at 2pm and check out is 12 midday.

» Is there Internet connection in the rooms?

Yes, wireless connection is available throughout this new 4 star accommodation.

» Are the rooms noisy?

All of our rooms are soundproofed for your relaxation.

» Are pets welcome at Rome Hotel Augusta Lucilla Palace?

Unfortunately we do not have the facilities to accommodate pets.

» How far is the nearest bus/metro stop?

We are located just 267 m from Termini station, the largest transport hub in Rome.

» Does the Hotel Augusta Lucilla Palace accommodate disabled guests?

Yes we do. Disabled rooms available upon request.

» Do you have a honeymoon suite?

Yes we do in addition to a complement of services to make your special time as enjoyable as possible.

» I suffer from allergies. Do you have any facilities for me?

Yes. We offer a hypoallergenic room for our more sensitive guests.

» Are non-smoking rooms available?

All public and private spaces at Hotel Augusta Lucilla Rome are smoke free.

» Are the rates lower in the off-season at Roma Hotel Augusta Lucilla Palace?

Yes they are – book in advance through this website to make the best savings.

» Do all the rooms have satellite TV?

Yes, including a host of international channels such as BBC and CNN and the latest films in original language.

» Are the staff multilingual?

Yes we cater to an international clientele and our staff speak several languages.

» Are there recreation facilities at the hotel?

We offer a Hotel bar and restaurant for refreshments in addition to a rooftop terrace to relax with snacks and drinks. We also have a communal TV lounge area.

» Can you deal with my dirty washing?

Of course. We offer a same day laundry service in addition to dry cleaning and ironing services.

» Can you help me with currency and getting by in the language?

Our reception desk operates a Currency Exchange service and can also assist with booking guided tours, taxis, restaurant reservations and tickets for the theatre, opera and other events.

» Is the hotel central?

Yes, we’re only 267m from Termini Station

» Do you have a SPA, gym or swimming pool?

No, there are a number of open air pools in Rome available to the public, usually open from June to September, see the concierge for details. i.e. Piscine delle Rose in EUR is a big pool very near the metro stop Eur Palasport. A swimming cap is compulsory.

» Is there a restaurant in the hotel?

Yes, but it’s only available for groups and bookings with more than 20 people.

» Does the hotel offer a concierge service?

Yes, our multi lingual concierge is available to help you book restaurants, football tickets , opera and theatre, tennis Rome Masters, Rugby 6 Nations and of course Music Concerts at Rock Roma Capanelle or Olympic Stadium . we can also organise guided tours of Rome with native English speakers and tours in English of the Vatican Museums and St. Peters.

» Does the hotel have a parking?

Yes, at a location nearby. A daily supplement applies for this service.

» Is there a mini bar in each room?

Yes.