Frequently Asked Questions

The 4 star Hotel Augusta Palace offers premier quality accommodation in the heart of Rome that is ideal for business or leisure, with state of the art facilities and services, a charming modern yet classical Roman interior design and a forward thinking professional team adept at providing a comprehensive and top quality accommodation experience.

» How do I reach you?

Our location page contains instructions of how to reach us and a map. We also offer an airport transfer service.

» What time is check in/out?

Check in is at 2pm and check out is 12 midday.

» Is there Internet connection in the rooms?

Yes, wireless connection is available throughout this new 4 star accommodation.

» Are the rooms noisy?

All of our rooms are soundproofed for your relaxation.

» Are pets welcome at Rome Hotel Augusta Lucilla Palace?

Unfortunately we do not have the facilities to accommodate pets.

» How far is the nearest bus/metro stop?

We are located just 400m from Termini station, the largest transport hub in Rome.

» Does the Hotel Augusta Lucilla Palace accommodate disabled guests?

Yes we do. Disabled rooms available upon request.

» Do you have a honeymoon suite?

Yes we do in addition to a complement of services to make your special time as enjoyable as possible.

» I suffer from allergies. Do you have any facilities for me?

Yes. We offer a hypoallergenic room for our more sensitive guests.

» Are non-smoking rooms available?

All public and private spaces at Hotel Augusta Lucilla Rome are smoke free.

» Are the rates lower in the off-season at Roma Hotel Augusta Lucilla Palace?

Yes they are – book in advance through this website to make the best savings.

» Do all the rooms have satellite TV?

Yes, including a host of international channels such as BBC and CNN and the latest films.

» Are the staff multilingual?

Yes we cater to an international clientele and our staff speak several languages.

» Are there recreation facilities at the hotel?

We offer a Hotel bar and restaurant for refreshments in addition to a rooftop terrace to relax with snacks and drinks. We also have a communal TV lounge area.

» Can you deal with my dirty washing?

Of course. We offer a laundry service in addition to dry cleaning and ironing services.

» Can you help me with currency and getting by in the language?

Our reception desk operates a Currency Exchange service and can also assist with booking guided tours, taxis, restaurant reservations and tickets for the theatre, opera and other events.